TERMS & CONDITIONS

The information contained in these Terms & Conditions is provided for general guidance regarding the services offered by The Lone Tailor. These Terms & Conditions do not constitute legal advice and should not be interpreted as creating any contractual or legal rights beyond those required by applicable law.

The Lone Tailor reserves the right to modify, update, or amend these Terms & Conditions at any time, with or without notice, to reflect changes in services, business practices, or legal requirements. It is the responsibility of the Client to review the most current version of these Terms & Conditions prior to booking or receiving services.

Nothing in these Terms & Conditions limits any rights the Client may have under applicable consumer protection laws. If the Client has legal questions regarding their rights or obligations, they are encouraged to seek independent legal counsel.
 

Terms & Conditions – The Lone Tailor (Michigan, USA)

Last Updated: August 2024

These Terms & Conditions (“Terms”) outline the general expectations, responsibilities, and agreements between The Lone Tailor (“we,” “us,” “our”) and the Client (“you,” “your”) when booking or receiving tailoring, alterations, sewing, or related services.

By booking services, leaving a garment in our care, or engaging with The Lone Tailor, you agree to the following terms.

⸻

1. Appointments & Scheduling
    •    All services are by appointment unless otherwise stated.
    •    Appointments may take place at our home studio or at the Client’s location, depending on service type.
    •    Clients are expected to arrive on time; lateness may reduce fitting time or require rescheduling.
    •    Missed appointments or cancellations with less than 24 hours’ notice may incur a fee.

⸻

2. Deposits & Payment
    •    A deposit may be required to secure services—amount varies by project.
    •    Remaining balance is due at the time of final fitting or garment pickup, unless otherwise agreed in writing.
    •    Accepted payment methods will be disclosed at the time of booking.
    •    Garments will not be released until full payment has been received.

⸻

3. Garment Drop-Off, Fittings & Pickup
    •    Clients must bring appropriate undergarments, shoes, shapewear, or accessories needed for accurate fitting.
    •    If the Client chooses not to try on the garment at pickup, any fit concerns discovered afterward are the Client’s responsibility.
    •    Items left over 30 days after service completion may be considered abandoned and may be donated, repurposed, or discarded without refund.

⸻

4. Client Responsibilities

The Client agrees to:
    •    Communicate desired alterations clearly at the initial fitting
    •    Provide accurate information regarding fit preferences and expected use (e.g., seated wear, dancing, heels, pregnancy, weight changes, etc.)
    •    Treat The Lone Tailor and workspace respectfully
    •    Ensure the garment is clean upon drop-off
A cleaning fee may apply if a garment is soiled, stained, or carries odor that prevents handling

⸻

5. Accuracy of Measurements & Fit
    •    Measurements taken by The Lone Tailor will be performed to the best of professional ability.
    •    If the Client provides their own measurements or measurements from another tailor, The Lone Tailor is not responsible for poor fit caused by inaccurate measurements.
    •    The Lone Tailor is not responsible for fit issues resulting from weight or body changes after the fitting.

⸻

6. Alteration Scope & Changes
    •    Work will be completed based on the alterations agreed upon at the time of fitting.
    •    Any changes requested after work has begun may incur additional charges.
    •    Major redesigns, structural changes, or extensive work beyond standard alterations will require a new quote.

⸻

7. Garment Condition & Risks
    •    The Lone Tailor is not responsible for damage arising from pre-existing issues, fragile fabrics, prior alterations, or manufacturing flaws.
    •    Certain garments may require a High-Risk Garment Agreement before work begins.
    •    Some garments or materials may be refused if the risk is deemed too high or the work unsafe or unsuitable.

⸻

8. Refusal of Service

We reserve the right to refuse or discontinue service for any reason permitted by law, including but not limited to:
    •    Garments that are unsanitary, unsafe, or at high risk of damage
    •    Disrespectful, aggressive, or inappropriate client behavior
    •    Requests that conflict with our professional standards or ethics

⸻

9. Turnaround Times
    •    Standard turnaround times vary by service, season, and workload.
    •    Estimated completion dates are provided as a courtesy and are not guaranteed.
    •    Rush services may be available for an added fee, subject to availability.

⸻

10. Liability
    •    The Lone Tailor will exercise reasonable care while handling garments; however, we are not responsible for loss or damage beyond our control (e.g., fabric defects, courier loss, environmental factors).
    •    Client garments are handled at the Client’s risk unless a separate written agreement states otherwise.

⸻

11. Amendments

These Terms & Conditions may be updated periodically. The most current version will be available upon request and/or posted where services are offered. Continued use of services constitutes acceptance of updated terms.